Privacy Policy

Introduction

This Privacy Policy sets out:

Please read the following carefully to understand our views and practices regarding your personal and/or business data and how we will treat it.
By using our services you acknowledge you have read and understood our Privacy Policy.

1. What information do we collect about you?

1.1 We will collect and use the following categories of personal and/or business data from you, from other organisations, and automatically via our Website—for example, when you fill in application forms on our Website. In the next section, we explain what we do with each category.
1.2 We do not access, collect, or store your payment information. We use a payment processor to manage this for us.
1.3 You provide us with the following categories of information about you or your company
(this is the information about you and your company that you give us, usually via our Website, phone, e-mail, in writing, or otherwise. It includes information you provide when you register to use our Website, subscribe to our service, submit a query, or report a problem with our Website):
i. Identity: Company name, trade license number, and corporate registration details;
ii. Contact: Business address, corporate email, contact number, authorized representative’s name, designation, and contact details;
iii. Communications: Records of any correspondence and communications if you contact us, including information you supply if you report a problem with our Website. This covers information we learn about you and your company from:
- Emails
- Letters
- Phone calls and voicemails
- Texts & other digital messaging apps
- Online chat and support tickets
iv. Marketing: You may also provide us with your company’s direct marketing preferences, like whether you would like to receive email or text updates from us.
1.4 Information we collect about you from your use of our Website. We will automatically collect information from you each time you use our Website:
i. Technical information: This may include details such as the Internet Protocol (IP) address, login credentials, browser type and version, browser plug-in types and versions, device settings (e.g., language and time zone), unique device identifiers, operating system and platform, hardware specifications, and network provider details (such as mobile operator or ISP).
ii. Usage Data: We collect information about how your company engages with our Website. This may include full Uniform Resource Locators (URLs), clickstream data (tracking navigation to, through, and from our site, including timestamps), products or services viewed or searched for, page response times, download errors, time spent on specific pages, interaction data (such as scrolling, clicks, and mouse movements), exit methods from pages, and contact details used to communicate with us via phone, email, or social media.
iii. Location data: If enabled by your company, we may collect location data (such as through IP address, Wi-Fi signals, or other geolocation technologies) to enhance our services, personalize content, and support security measures, including fraud detection and prevention. Location data may be linked to device identifiers to recognize returning users and improve the accuracy of our risk assessments.
iv. Browser Activity Tracking: We may track activity within our Website, including visited URLs and interactions, to analyze user preferences and enhance the overall user experience.

2. How do we use your information?

We use information held about you in the following ways, and we explain the legal reason for each use as well.
2.1 If you browse our Website, we use automatically collected information to:
i. Analyze how businesses interact with our Website to improve its functionality and user experience, ensuring content is displayed in the most effective format for your device;
ii. Provide relevant information, products, and services that you request or that may be of interest to your business;
iii. Process this data based on your consent, where required, or under our legitimate interests, provided these do not override your rights.
2.3 When you contact or engage with us, we use your contact, identity, log-in, financial, verification and communications information to provide you with customer support, including:
i. Contacting you if you've asked us to do so, including troubleshooting problems, and helping with any issues concerning our Website, and
ii. Providing you with the information, products and services that you request from us.
2.4 If we share marketing or advertising with you, we may use your contact, marketing, advertising, and automatically collected information to:
i. Provide you with promotional update communications by email, SMS, WhatsApp, and phone about our services or other offerings that may be relevant to you;
ii. Seek your feedback on our Website through surveys and market research initiatives;
iii. Analyze how your business interacts with our services to better understand your interests and preferences;
iv. Offer personalized recommendations, promotional updates, and targeted marketing to enhance your experience with our Website;
v. Measure the effectiveness of our advertising efforts and optimize the relevance of marketing content.
We may use profiling and automated decision-making to provide relevant information, suggestions, and product recommendations.
We process this data based on our legitimate interests (where we have assessed that these are not overridden by your rights) or with your explicit consent, where required by law.
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our promotional emails or contacting us at info@seed-scale.net.
2.5 Information we receive from other sources
We may combine this information with information you give us and information we collect about you in our legitimate interests (where we have considered that these are not overridden by your rights). We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
2.6 Aggregated Data
We may pseudonymise and/or anonymise and aggregate any of the above categories of information. What does this mean?
i. Pseudonymised means that you cannot be identified from the data unless it's combined with additional information held;
ii. Anonymised means that you cannot be identified from the data – for example, if we create aggregated statistics.
We use aggregated information (such as statistical data or customer profile information) to help us analyse how visitors use our Website (including behaviour patterns and the tracking of visits across multiple devices) and interact with us on social media (for example, statistics about demographics or users per country), provide more useful information to our customers, and understand which of our services are of most interest.
We may provide aggregated data (e.g., demographic statistics about our customers) to our partners or other third parties in exchange for access to their products or services or to promote our Website.
Where such aggregate information is derived from your personal or business data, we will take steps to pseudonymise or anonymise it ensuring that no individual or business can be easily re-identified from aggregate information retained or used for these purposes.

3. Who do we share your information with?

We may share your business information and, where applicable, personal information with the following parties:
3.1 Our group companies
We may share your information with any member of our corporate group, including subsidiaries, our ultimate holding company, and its subsidiaries. These entities may support our processing activities under this Privacy Notice, assist in service delivery, or otherwise process your data in accordance with applicable laws.
3.2 Selected third parties
We work with trusted third parties to support our services, including:
i. Organisations that process your personal and/or business data on our behalf and in accordance with our instructions and the Data Protection Law. This includes supporting the services we offer through the Website, particularly those providing website and data hosting services, providing fulfillment services, distributing any communications we send, supporting or updating marketing lists, and facilitating feedback on our services. These organisations (which may include third party suppliers, agents, sub-contractors and/or other companies in our group) will only use your information to the extent necessary to perform their support functions.
ii. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals and/or businesses to our advertisers, but we will provide them with aggregate information about our users. We may use the personal and/or business data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience and subject to the cookie section of this Notice.
iii. Analytics and search engine providers that assist us in improving and optimising our Website (this will not identify you as an individual or company).
iv. Business partners who provide services to you, and with whom we have entered into agreements in relation to the processing of your personal and/or business data, a list of whom can be provided upon request.
v. Any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Notice or under any agreement we have with you, or to protect our rights or the rights of third parties. This includes exchanging information with law enforcement, regulatory authorities, or other government bodies when required by law.
vi. We may disclose your data in response to court orders, legal obligations, or regulatory requests where we are required or believe we are required to do so.
If we share your personal and/or business information with our group companies or other third parties, we will take steps to protect your personal and/or business information in our contractual agreements with these third parties, and to require that they have appropriate technical and organisational security measures in place, in compliance with applicable data protection laws.

4. Where do we store your information?

4.1 We are based in the UAE. Our operating company is “Seed and Scale Legal Consultancy FZ LLE”
4.2 We may transfer your information outside the UAE. If we do, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism, and that it is treated securely and in accordance with this Privacy Notice.

5. How do we protect your information?

5.1 We take reasonable steps, including physical, technical and organisational measures, to protect your personal and/or business information from unauthorised access and against unlawful processing, accidental loss, destruction and damage.
5.2 All information you provide to us is stored on our secure servers.
5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal and/or business data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.
5.4 External links: Our site may, from time to time, contain links to external sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before submitting personal and/or business data to these websites. We are not responsible for the privacy policies or the content of such sites.
5.5 Child safety: We are committed to protecting the safety of children when they use the Internet. Our Website is intended for use only by persons at least 18. You may not use our Website unless you are 18 or older.

6. How long do we keep your information?

6.1 We will keep personal and/or business data for:
i. As long as you have an account with us, to meet our contractual obligations to you, and
ii. For five years after that, to identify any issues and resolve any legal proceedings.
6.2 If you opt out of receiving promotional updates and marketing from us or object to any other processing of your personal and/or business information, we may keep a record of your opt-out or objection to ensure we respect your direct marketing preferences.
6.3 We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes.

7. Changes to this Notice

We may update this Privacy Notice from time to time. Any changes will be posted on our Website or notified to you via your registered email. Unless otherwise stated, changes will take effect from the date of publication.

8. Contact Us

Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to: info@seed-scale.net

Seed and Scale Legal Consultancy FZ LLE
Registration number: 19436/2025
Address: Twin Towers, PO Box 4422, Fujairah, United Arab Emirates.
Last updated: 30.10.2025